Mexpro Car Insurance Refunds
All refunds will be credited back to the card originally used to purchase the policy. Depending on your credit card company or bank, you should see the refund within one to three business days. All cancellations are subject to a cancellation fee.
Daily policies (less than six months) are not eligible for a refund if the vehicle has entered Mexico.
Six-month and annual policies may be refunded if within the cancellation window.
Policies Not In Effect
If your policy is not yet in effect, meaning it has not begun, you can expect a full refund, minus a cancellation fee.
In Effect Policies
In effect policy refunds are based on the policy type and days in-effect.
Six Month Policies
Six-month policies are eligible for a refund if canceled in the first 20 days of being in effect.
Annual Policies
Annual policies can be partially refunded within the first 30 days of coverage only.
These policies are pro-rated using the cancellation window (set forth in your terms and conditions), not the entire term of the policy. Our 6-month and annual policies carry a high discount. Canceling them early removes this discount, meaning you pay a much higher daily rate for the days your policy was in effect.
If you have further questions regarding our cancellation policy, please contact us online or call us toll free at (855) 639-7761.
What Can We Help You With?
If you need to make changes on your Mexico insurance policy, you can do so by clicking the appropriate button below to fill out our online form.
More Information
Get detailed information about changing your policy by clicking one of the links below.
- • General Customer Service
- • In Effect Cancellations - coverage has begun.
- • Not Yet In Effect Cancellations - coverage has not begun.
- • Endorsements / Policy Changes
- • Refunds